As the World Health Organization declares the coronavirus a pandemic- Opens in new window, Southern California Edison is helping customers with their bills by suspending service disconnections for non-payment and waiving late fees for business and residential customers impacted by the COVID-19. In addition to halting non-essential employee travel, the utility is following the recommendations of state and health official including CDC- Opens in new window guidelines on washing hands often, avoiding close contact and staying home when sick to help reduce the risk of exposure to the virus. “We know this is a difficult time for our communities and we want SCE’s customers and employees to know we are here for them,” said Pedro Pizarro, president and CEO of Edison International, SCE’s parent company. “While SCE continues taking actions to maintain operations and provide reliable electric service to its 15 million customers, we also want to do our part to support communities in these challenging times.” Customers who are not eligible for income-qualified programs can work with SCE staff on payment arrangements that could spread out their payments and help during difficult times. Visit sce.com/billhelp or call 1-800-950-2356. About 8,000 workers throughout Edison International companies will work remotely where feasible through April 6 to help minimize the risks posed by the coronavirus. To ensure seamless customer service and operations, around 5,000 SCE workers will continue to work at facilities or in the field, including workers in our Customer Contact Centers, troublemen and linemen. Edison International will also donate $1 million to community-based organizations, starting with a donation of $150,000 to the California Community Foundation’s COVID-19 LA County Response Fund. This is a quickly evolving situation and the utility’s emergency planning teams are working daily to ensure the continuity of critical operations and managing any potential impacts to employees, customers and communities. For more information, please visit: https://energized.edison.com/stories/sce-offers-bill-help-to-customers-impacted-by-covid-19